Privacy Policy

Last updated: 3 November 2026  ·  Applies to all 333bme services

This Privacy Policy explains what personal data 333bme collects from players in Bangladesh, how that data is used, and what choices you have. Reading it carefully helps you understand your rights before you create an account or use any part of our platform.

1. Who Runs This Service

333bme operates the website at 333bme.com and the 333bme mobile app. When this policy says "333bme", "we" or "us", it means the entity responsible for processing your personal data under this policy. For any privacy-related questions you can reach us at [email protected].

2. Data We Collect

We only collect data that is necessary to run a safe, fair, and compliant gaming service. The table below summarises the main categories.

Category Examples Collected When
Registration data Full name, date of birth, email address, phone number You create a 333bme account
Identity verification (KYC) National ID Card (NID), passport or driving licence scan Before your first withdrawal is processed
Payment data bKash/Nagad/Rocket account numbers, Bank Transfer details, transaction IDs You make a deposit or request a withdrawal
Device and usage data IP address, device type, OS version, browser, session timestamps You visit the site or use the app
Gameplay data Bet history, game sessions, wins and losses, bonus usage You play any game on the platform
Communications data Live chat transcripts, emails sent to [email protected] You contact our 24/7 support team
Cookie data Session cookies, preference cookies, analytics identifiers You load any page on 333bme.com

We do not collect data about you from third-party data brokers. We do not store payment card numbers – payment processing for bKash, Nagad, Rocket and Bank Transfer is handled by those providers' own secure systems.

3. Why We Use Your Data

333bme uses your data only for the purposes listed here. We do not sell your personal data to any third party.

Running your account

We need your registration data to create and maintain your 333bme account, verify your age (you must be 18 or older), process deposits and withdrawals, and credit bonuses such as the welcome offer or reload bonus correctly.

Identity verification and anti-fraud

We are required to verify identity before processing withdrawals. Your KYC documents (NID, passport, or driving licence) are reviewed within six hours of submission. This step protects both you and the integrity of the platform.

Keeping the platform fair and secure

Device and gameplay data help us detect unusual betting patterns, multiple-account abuse, and other activity that could harm other players. This is a legal and operational necessity.

Customer support

When you contact our 24/7 support team by live chat or email, we store the conversation so we can follow up, resolve disputes, and improve our service.

Marketing (with your consent)

If you have opted in, we may send you information about promotions, new games, or reload offers. You can unsubscribe at any time by clicking the link at the bottom of any marketing email or by emailing [email protected].

4. When We Share Your Data

We share data only where necessary. We never sell your information.

  • Game providers – JILI, Spribe, Habanero, Playtech, JDB and Ezugi receive session tokens to run games. They do not receive your full personal profile.
  • Payment processors – bKash, Nagad, Rocket and Bank Transfer services receive only the transaction data needed to complete your deposit or withdrawal.
  • Fraud prevention services – We use third-party tools to verify identity documents and flag suspicious activity. These tools operate under strict data processing agreements.
  • Legal and regulatory authorities – If required by law or a valid government order, we will disclose the minimum data necessary to comply.

Important: No third party that 333bme works with is permitted to use your data for their own marketing or to share it further without a separate legal basis.

5. How Long We Keep It

Different types of data have different retention periods based on their purpose and any legal obligations.

Data Type Retention Period Reason
Account and registration data Duration of account + 5 years after closure Financial record-keeping obligations
KYC documents 5 years after account closure Anti-money-laundering compliance
Transaction records 5 years Legal and audit requirements
Gameplay logs 2 years Dispute resolution and fairness audits
Support conversations 2 years Complaint follow-up and quality review
Marketing consent records Until you withdraw consent + 1 year Proof of lawful processing
Cookie and analytics data Up to 13 months Session and performance analysis

Once a retention period ends, your data is securely deleted or anonymised so it can no longer identify you.

6. Security Measures

333bme uses industry-standard measures to protect your personal data at rest and in transit. These include TLS encryption on all web traffic, encrypted storage for sensitive documents, access controls so only authorised staff can view personal data, and regular internal security reviews.

No system is completely immune to attack. If a breach occurs that is likely to harm you, we will notify you as quickly as the situation allows and advise you on steps to protect yourself.

7. Cookies and Tracking

333bme uses cookies and similar technologies for three purposes: keeping you logged in during a session, remembering your language and display preferences, and measuring how visitors use the site so we can improve it.

  • Essential cookies – Required for the site to function. You cannot opt out of these.
  • Preference cookies – Store choices like display settings. You can clear these in your browser at any time.
  • Analytics cookies – Help us understand traffic patterns. These do not identify you personally. You can opt out through your browser's cookie settings.

We do not use third-party advertising cookies or sell cookie-derived data to advertisers.

8. Your Rights

As a 333bme player, you have the following rights over your personal data. To exercise any of them, email us at [email protected] from the address registered to your account.

  • Access – You can request a copy of the personal data we hold about you.
  • Correction – If any data is inaccurate or out of date, ask us to correct it.
  • Deletion – You can ask us to delete your personal data. Note that some data must be retained for legal reasons (see section 5).
  • Restriction – You can ask us to pause processing while a dispute is resolved.
  • Withdrawal of marketing consent – Opt out of marketing messages at any time, without affecting your account.
  • Data portability – Request your data in a machine-readable format where technically feasible.

We aim to respond to all rights requests within 30 days. Complex requests may take longer, and we will let you know if that is the case.

9. Players Under 18

333bme is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, please contact us immediately at [email protected]. We will suspend the account and delete the data without delay.

Age verification is performed during KYC, which must be completed before any withdrawal can be processed.

10. Policy Updates

We may update this Privacy Policy from time to time. When we make significant changes, we will notify registered players by email and display a notice on the site for at least 14 days before the changes take effect. The "last updated" date at the top of this page will always reflect the most recent revision.

Continuing to use 333bme after a policy update takes effect means you accept the revised terms. If you do not agree, you may request account closure by contacting support.

11. Get in Touch

For any questions about this Privacy Policy, your personal data, or to exercise your rights, contact the 333bme support team:

Ready to play? Register your 333bme account or return to the homepage. All gameplay is for adults aged 18 and over. Play responsibly.